Steve Portnoy

If You Ignore Your Email List, Don’t Be Surprised When They Ignore You Back ✉️💔

Have you ever poured time and energy into growing your email list, only to let it gather dust? 🌫️ Maybe you’re questioning whether it even holds any value anymore. 🤔

A client I worked with felt the same way. She hadn’t reached out to her subscribers in over six months and assumed they were no longer interested. But when we decided to reconnect—with genuine honesty and purpose—something remarkable happened.

📩 Shortly after sending out the email we crafted together, she was flooded with responses and even made multiple unexpected sales.

It was a transformative moment—all because she started treating her email list with the care and intention it deserved. 🌱

Think of Your Email List as a Garden

Neglect it, and nothing will flourish. 🌿 Many entrepreneurs believe that simply having an email list is enough, thinking it will magically generate revenue when needed.

But just like any relationship, your connection with subscribers requires consistent nurturing.

Sending a sudden, sales-focused email after months of silence is like showing up unannounced and asking for a favor. 🛑 It feels abrupt, impersonal, and can erode trust.

💡 People want to feel seen, appreciated, and valued. Showing up only when you want something does the opposite.

Your Subscribers Are More Than Email Addresses

Your subscribers are individuals who’ve entrusted you with their contact information—a sign of trust that shouldn’t be taken lightly.

With every email you send, you’re doing one of two things:

1️⃣ Building trust.

2️⃣ Diminishing it.

💬 By consistently engaging and providing value, you create a foundation of loyalty that extends far beyond a single transaction.

Stop Fixating on Numbers and Start Seeing People

Too often, entrepreneurs get so caught up in metrics that they lose sight of the people behind them. It’s easy to chase vanity metrics like list size, but true success comes from fostering real connections.

🤝 Integrity is the most valuable currency in any relationship—both in business and in life.

When you take the time to:

✔️ Reconnect with genuine intention,

✔️ Acknowledge your audience, and

✔️ Show up consistently with value,

Everything can change. It’s about creating a business environment where both you and your audience feel aligned and valued at every step. 🌟

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